The role of virtual assistants is more than just about admin support. We’ve listed the 10 must have skills of a Virtual Assistant in this day and age so you’re…
Our journey began with first hand experience. Isabel, our founder, once worked as a virtual assistant and saw the harsh realities of the industry – highly skilled Filipino virtual assistants being undervalued, underpaid, and offered no benefits, all while agencies maximized their profits. Many agencies overpromised their VAs’ capabilities, creating unrealistic expectations for clients, leading to frustration on both ends.
At the same time, she also witnessed some virtual assistants failing to do their jobs seriously, taking advantage of clients’ trust, and delivering subpar work. This imbalance – where both VAs and clients suffered – highlighted a major flaw in the system.
At Staffly Digital, our values are the foundation of everything we do. We are driven by a passion for delivering high-quality services while fostering a supportive and dynamic work environment for both our clients and virtual assistants.
Our mission is to empower businesses by connecting them with highly skilled and dedicated Virtual Assistants from the Philippines. We are committed to delivering personalized staffing solutions that enhance productivity, foster growth, and drive success for our clients while providing meaningful, rewarding opportunities for our virtual assistants.
Our vision is to become the leading global provider of virtual assistant services, known for our excellence in matching the right talent with the right opportunities. We aim to revolutionize remote work by building a network of skilled professionals and forward-thinking businesses, creating a world where distance is no barrier to success.
Our highly skilled and carefully vetted VAs bring expertise, professionalism, and efficiency to your business. Here’s what makes them stand out:
At Staffly Digital, we match you with skilled, reliable VAs who get your business and fit your culture.
During the discovery call, we introduce our company, walk you through our process, outline the services we offer, and set clear expectations.
Our full-fledged recruitment team will filter CVs and start the rigorous screening process.
Interview the top candidates pre-selected by our team (we will be present during the interviews to assist you).
Choose your most preferred candidate and we will conduct the orientation and onboarding assistance for your new VA.
Whether you need help with marketing, operations, or something else, our virtual staff
in the Philippines come with years of experience to make a real difference in your
business.
Source: Forbes Australia
Staffly Digital is a proud American Company that works with people around the world to help bring business of all sizes, virtual assistants.
Our experts and specialists can help any company bring down their cost while still performing and providing quality service to their
customers.
The role of virtual assistants is more than just about admin support. We’ve listed the 10 must have skills of a Virtual Assistant in this day and age so you’re…
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Your current employee is costing around
$25 an hour!
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For every visionary, there are dedicated executioners who make it all happen. Meet the dream team – the passionate professionals working behind the scenes to ensure smooth operations, reliable support, and an exceptional experience for both clients and virtual assistants. With expertise, integrity, and a shared vision, we turn possibilities into reality, helping build a future where businesses and VAs thrive together.
CEO & Founder of Staffly
Ops & Compliance Manager
Service Delivery Manager
Digital Marketing Manager
Sales & Client Acquisitions Specialist
Web Development & Maintenance Specialist
Hiring a virtual assistant significantly reduces overhead costs associated with full-time employees while increasing productivity. VAs handle routine tasks, allowing business owners to focus on strategic initiatives and core operations, leading to enhanced efficiency and overall business growth. They also provide scalability, offering flexible support that adapts to fluctuating workloads.
Our VAs specialize in various niches, including:
We start with a discovery call to understand your business, pain points, required qualifications, and non-negotiables. From there, we source and pre-screen candidates to ensure they have the necessary skill set before presenting them to you for selection.
Our VAs have experience in various industries, including:
Our hiring process typically takes one to two weeks.
Yes! We highly recommend it. This step allows you to discuss the VA’s work experience, professional background, and problem-solving skills through situational questions. It’s an important opportunity to assess whether they’re the right fit for your business.
Yes, our VAs are flexible and accustomed to working in Central, Eastern, Pacific, Mountain Time, Australian Time, and Philippine Time Zones.
We offer up to three free replacements if needed. Clients who opt for our discounted pricing package receive unlimited replacements at no extra cost.
We offer in-house, part-time, and full-time packages to suit different business needs.
No hidden fees. Everything is clearly outlined in the discovery call and stipulated in the contract. We maintain full pricing transparency, even providing a breakdown of the agency fee and VA salary separately.
No. Our contracts are month-to-month, but we do require a 30-day notice for termination of partnership.
Absolutely! We offer flexibility to adjust your plan based on your evolving needs.
We prioritize a trust-based work environment, so we don’t require time-tracking software that may cause unnecessary pressure. However, we do require VAs to:
Your VA will have a Staffly company email, but you are free to communicate via email, Slack, Zoom, or any preferred platform.
To ensure data security, we:
Yes! During the discovery call, we assess whether a VA has the necessary skill set to handle multiple tasks. However, if a role requires specialized expertise, we may recommend hiring an additional VA for optimal results.
We bill four weeks in advance (every 160 hours). A payment link is sent every four weeks, and payments can be made via credit card, debit card, wire transfer, or other preferred methods.
Yes! Our VAs receive a comprehensive benefits package, including:
Our VAs are employees of Staffly. Once hired full-time, they are dedicated exclusively to your business and do not work for any other clients.
We prioritize fair compensation, transparency, and ethical business practices. Unlike many agencies, we offer our VAs a minimum of $5 per hour, plus benefits. Our VAs also have the flexibility to negotiate their rates directly with clients, ensuring they are fairly compensated. We operate with full pricing transparency, clearly separating the VA’s pay from the agency fee, and we only charge within market standards.
What truly sets us apart? We provide highly skilled, experienced virtual assistants who are carefully vetted to match your business needs—ensuring quality, reliability, and long-term success.
Absolutely! We make it easy for businesses to scale, and we even offer discounts for clients who hire two or more VAs at the same time.
Yes! We provide upskilling opportunities and 24/7 support for our VAs. If they ever need assistance with tasks, our team is always available to help—ensuring they perform at their best and deliver outstanding results for your business.
We process only the top 10% of available remote talent and we upskill them further with performance trackers, in-house workshops, benefits and more
Avoid the additional expenses of office space, equipment and higher rates when hiring locally.
With 10+ years in the industry, our Australian management sets the standard for ethical virtual assistant outsourcing.
